Privacy Statement

At Felton, we value your privacy and are committed to handling your personal data with care and in compliance with the General Data Protection Regulation (GDPR – Dutch: AVG). As a company that supports many organizations in adhering to this legislation, we apply the same high standards to our own processes. This privacy statement outlines which personal data we collect when you visit our website or contact us, why we collect it, and how we handle it. By using our website or contacting us via the website, you agree to the terms outlined in this statement.

 

Scope

This privacy statement applies to all products and services offered by Felton BV. Please note that we are not responsible for the privacy practices of other websites that may be linked to or from our own.

 

Use of Collected Data

When you fill in a form on our website

If you complete a form on our website—such as for event registration or newsletter subscription—we may request certain personal details (e.g., your name, company, email address). This information is used to process your request efficiently. Submitted data is securely stored on our servers, managed by Felton, and may be entered into our CRM system. Email addresses may also be added to our mailing list to keep you informed about relevant updates. You can unsubscribe at any time. The data will be saved on our secured servers, which are managed by Felton.

 

When you request a quotation

If you request a quotation via our website (e.g., for a Wi-Fi solution), we may share your data with our relevant technology partner (e.g., Extreme Networks) to provide you with an accurate offer. We only share data that is necessary to fulfill your request.

 

When you contact us (via email or phone)

If you reach out to us for information on our products or services, we may retain your email or call notes for follow-up purposes. In some cases, we may request additional information to better assist you. All data is stored securely on our servers. Your email address may be added to our newsletter unless you opt out.

 

Phone Conversations
Please note that phone conversations with Felton may be recorded for training, quality assurance, and internal evaluation purposes. These recordings are handled securely, stored in accordance with applicable data protection laws, and are only accessible to authorized personnel. You will be informed at the beginning of the call if a recording is taking place.

 

Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how visitors interact with our content and allow us to optimize functionality. You can choose to accept or decline cookies. Most browsers accept cookies by default, but you can modify your browser settings to decline them. Please note: some features or services on our website may not function properly if cookies are disabled. For more information on managing cookies, consult the help section of your browser.

 

Data Sharing with Third Parties

Felton BV will only share your personal data with third parties when necessary to fulfill a request—such as generating a quotation in collaboration with one of our suppliers. We do not sell or share your personal data for marketing purposes without your consent.

 

Purpose of Data Collection

We collect and process personal data to:

  • Fulfill your requests and inquiries
  • Improve our services and website
  • Send relevant information and updates
  • Comply with legal and contractual obligations

 

Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request data deletion
  • Object to data processing for specific purposes

To exercise any of these rights, please contact us via email. We will respond within the timeframes specified under GDPR.

 

Newsletter Preferences

Every newsletter we send includes an unsubscribe link. You can unsubscribe or update your preferences at any time.

 

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes stated above or as required by law. You can request the deletion or correction of your data at any time by contacting us.

 

Contact

If you have any questions about this privacy statement or how we handle your data, please do not hesitate to contact us.

This privacy statement was last updated on July 1st, 2025.

Email: info@felton.nl

Felton BV